Vet experience is not required but must have at least 1+ years of experience in customer service. We are looking for an energetic, upbeat professional who is able to multitask with excellent soft skills for our growing high-volume clinic. We offer an upbeat atmosphere with a family feel, great benefits, and pay! Our goal at German Village Veterinary Hospital is to provide the highest quality of veterinary care. We strive to do this by treating your canine or feline friend not just as a pet, but as a part of our family. We understand that every dog and cat is unique; therefore, our doctors develop individual treatment plans based on what would be best for both you and your pet.
Hourly Pay: $15-$17
Benefits we offer:
While under the supervision of the practice manager, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:
Veterinary Care
Hourly Pay: $15-$17
Benefits we offer:
- Industry-leading pay for you, discounts for your furry friends!
- Medical Benefits package, 401k (match), and a yearly scrub allowance.
- Flexible schedule with a focus on work-life harmony - You’ll get PTO and have the time to use it!
- Free virtual yoga, fitness, and meditation classes for ALL employees!
- Free virtual nutrition and cooking classes for ALL employees!
- Customized learning and developmental opportunities!
While under the supervision of the practice manager, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:
Veterinary Care
- Maintain excellent client communication.
- Record all pertinent medical, client, and case-related information in the patient record accurately with appropriate grammar, terms, and accurate information.
- Review medical records, estimates, or discharge instructions with clients.
- May be asked to assist animals with minimal contact.
- Provide client care for scheduling appointments, taking payments, and checking in clients.
- Answer the phones in a courteous and informative way.
- Cleaning and Maintenance.
- Assist in all daily duties for clinic care.
- Participate in any special cleaning duties.
- Perform equipment maintenance as directed.
- Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor.
- Identify areas or items needing additional attention.
- To perform this job successfully it will be necessary to become proficient in the use of the practice management software.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds, and over 50 pounds with a co-worker.
- Endure sitting, standing, and walking on hard floor surfaces for extended periods
- Ability to be confident around pets.
- Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
- Requires sufficient ambulatory skills in order to perform duties while in a hospital environment.
- Employee is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
- Minimal travel required, possibly for vendor visits and associate education.
- Fluent in the written and verbal skills necessary to perform successfully the essential functions, duties, and responsibilities of the position.
- Must be able to exchange accurate information with all clients and team members.
